Privacy Policy

1. Introduction

This Privacy Policy describes how Geotela (referred to as "we," "us," or "our") collects, uses, stores, and shares your personal information when you use the Geotela mobile application and our related services (collectively, the "Services"). We are committed to protecting your privacy and handling your data with transparency. By using our Services, you agree to the collection and use of your information as described in this policy. If you do not agree, please do not use our Services.

2. Information We Collect

We collect information to provide and improve our Services. The types of data we collect depend on how you use our app.

A. Information You Provide to Us

• Account Information: When you create an account, we collect your name, email address, phone number, location and a secure password. If you use our land investment features, we may also collect business information such as company name.
• Profile Information: You may choose to provide additional information for your profile, such as a profile picture, or birthdays.
• Communication Data: We collect information from your communications with us, such as support requests, feedback, and other inquiries.

B. Information Collected Automatically

• Location Data: This is a core function of the Geotela app. We collect your precise or approximate location data from your mobile device. This includes real-time and historical GPS coordinates. We may collect this data even when the app is in the background or not in active use to enable features like continuous tracking and geofencing. We will ask for your consent before collecting this data.
• Usage Data: We collect information about how you use our app, such as the features you access, the time and duration of your sessions, and any errors or crashes. This data helps us improve app performance and user experience.
• Device Information: We collect information about your mobile device, including the device type, operating system, unique device identifiers (e.g., IMEI), mobile network information, and IP address.
• Log Data: Our servers automatically record information when you use our app. This includes your IP address, browser type, and the date and time of your request.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Our Services: To enable the core functions of the app, such as real-time location tracking, creating geofences, sending alerts, and recommending events, investment opportunities or location history.
• To Improve and Develop the Services: We analyze usage data to understand how our app is used, identify areas for improvement, and develop new features.
• To Communicate with You: To send you important notifications about your account, security alerts, and updates to our Services. With your consent, we may also send you marketing communications.
• To Ensure Security and Prevent Fraud: We use device and usage data to monitor for and prevent fraudulent activity and to protect the security of our users and Services.
• To Comply with Legal Obligations: We may use and disclose your information as required by law, such as in response to a court order or subpoena.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with the following third parties:

• With Other Users: Your location and other profile information may be visible to other users within your designated group or community, as enabled by the app's features.
• Service Providers: We may use third-party companies and individuals to facilitate our Services. These service providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. This may include cloud hosting providers, analytics services, and customer support platforms.
• For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal processes, protect our rights or property, or ensure the safety of our users or the public.
• In a Business Transfer: If Geotela is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights and Choices

Depending on your location and applicable law (e.g., GDPR, CCPA), you may have the following rights regarding your data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal data.
• Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
• Right to Withdraw Consent: You can withdraw your consent for location tracking or other data collection at any time through your device settings. Please be aware that withdrawing consent for location data will significantly impact the functionality of the Services.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include data encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Children's Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: hello@geotela.com